Intercountry Adoptee and Family Support Service
The Intercountry Adoptee and Family Support Service provides support to intercountry adoptees and their families, including young adoptees, adult adoptees and adoptive parents.
Intercountry Adoptee and Family Support Service (ICAFSS) provides information, counselling and support to help you and your family manage the complexities and unique challenges that intercountry adoption may bring during a lifetime.
Relationships Australia delivers this free service nationwide.
Who can access this service?
- Intercountry adoptees: children, young people and adults
- Adoptive parents of children adopted from overseas or expatriate adoptions
- Family members of intercountry adoptees
- Anyone who is going through the intercountry adoption process.
What does the service provide?
- Individual and family counselling
- Case management and casework support
- Therapeutic groups
- Parenting support
- Small grants and bursaries scheme
- Referral to other support services where required.
- Education and training for allied health and community workers.
This is a free and confidential service.
Hours: 9am to 5pm, Monday to Friday
There is limited flexibility for early and evening appointments.
If you are unable to visit a centre in person, we can also offer counselling via telehealth.
Contact the service
Accessibility: If you find it difficult to hear or speak, you can contact us through the National Relay Service (NRS), please phone 133 677.
Translation/Interpreting: For free of charge support in languages other than English:
- Visit the Intercountry Adoption Australia website.
- Access information for adoptive parents.
- Access information for teachers.
Telehealth services are available state-wide.
Adelaide, Elizabeth, Hindmarsh, Marion, Port Adelaide, Salisbury.
Aldinga, Barmera, Berri, Ceduna, Clare, Gawler, Goolwa, Kingscote, Loxton, Mt Barker, Mt Gambier, Murray Bridge, Nuriootpa, Port Augusta, Port Lincoln, Port Pirie, Renmark, Victor Harbor, Waikerie, Whyalla, Yorke Peninsula.
Australian Capital Territory
Albury, Ardlethan, Ariah Pk, Ashmont, Balranald, Barellen, Batemans Bay, Batlow, Bega, Boree Creek, Coolamon, Cooma, Cootamundra, Dareton, Ganmain, Goulburn, Griffith, Gundagai, Harden, Henty, Junee, Kooringal, Leeton, Mt Austin, Narrandera, Pleasant Hills, Tumbarumba, Tumut, Temora, Ulladulla, Ungarie, Young, Wagga Wagga, Wentworth, West Wyalong.
New South Wales
Blacktown, Harris Park, Macquarie Park, Mt Druitt, Northern Beaches, Parramatta, Penrith, Quakers Hill, Sydney.
Bathurst, Central Coast, Cowra, Forbes, Gosford, Katoomba, Lithgow, Moss Vale, Newcastle, Orange, Toronto, Wollongong.
Darwin, Alice Springs.
Katherine, Tenant Creek, and home visits to these.
Chermside, 8 Mile Plains, Logan, Morayfield, Mt Gravatt, Spring Hill, Strathpine.
Bowen, Bundaberg, Cairns, Gladstone, Gold Coast, Ipswich, Longreach, Mackay, Maryborough, Mt Morgan, Rockhampton, Sunshine Coast, Thursday Island, Toowoomba, Townsville.
Hobart, Launceston, Devonport.
Burnie, Huonville, Oatlands, Dover, Circular Head, Bridgewater, Cape Barren Island.
Fremantle, Belmont, Gosnells, Joondalup, Kwinana, Midland, West Leederville.
Albany, Bunbury, Busselton, Mandurah, South Hedland, Margaret River, Northam, Tambellup, Katanning.
The Intercountry Adoptee and Family Support Service (ICAFSS) is funded by the Australian Government, managed by the Department of Social Services, and is delivered by Relationships Australia.
Relationships Australia in South Australia is the lead organisation.