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Update from the National Redress Scheme



This update has been republished from the National Redress Scheme website.

This update on the National Redress Scheme includes recent progress and institutions that joined in October. For more information call 1800 737 377 Monday to Friday, 8am to 5pm (local time), excluding public holidays. To find support services, go to the support services webpage.

Application progress

As of 1 November 2019, the National Redress Scheme:

  • had received over 5,290 applications
  • made 814 decisions, including 708 payments, totalling over $56.9 million, and 98 offers of redress
  • was processing over 3,470 applications
  • had 604 applications on hold because one or more institution named in the application had not yet joined, and 309 applications required additional information from the applicant.
    As of 1 November, the average payment was $80,466.

In July, August and September of this year more people received redress than in the first year of the Scheme.

From 1 July 2019 to 1 November 2019, 477 applications were finalised, resulting in 469 payments.

Participating institutions update

All institutions where child sexual abuse has occurred are encouraged to sign up to the Scheme as soon as possible.

As of 1 November, there were 67 non-government institutions participating in the National Redress Scheme, covering over 41,900 individual sites, such as churches, schools, charities, community groups and clubs.

In October, a number of new institutions, organisations and religious orders completed the necessary steps to join the Scheme. They are now participating in the redress scheme.

The following institutions have completed the steps to join the Scheme:

  • Berry Street Victoria (Vic)
  • Confraternity of Christ the Priest (NSW, Qld and Vic)
  • Hospitaller Brothers of St. John of God (NSW, Qld and Vic)
  • Missionaries of the Sacred Heart (ACT, NSW, NT, Qld, Vic and WA)
  • SCEGGS Darlinghurst Limited (NSW)
  • Sisters of the Good Samaritan (ACT, NSW, NT, Qld, SA, Vic and WA)

The additions to the Anglican Church of Australia participating group were:

  • Anglican Property Trust Diocese of Bathurst (NSW)
  • Anglicare WA (WA)

The addition to the Baptist Churches of Victoria participating group was North Balwyn Baptist Church.

The additions to the Baptist Churches of Western Australia (WA) participating group was:

  • Bethel Christian School Albany
  • Emmanuel Christian Community School Incorporated
  • Goldfields Baptist College Incorporated
  • Kojonup Baptist Church
  • The Lake Joondalup Baptist College Incorporated
  • The Queensland Government has agreed to be a Funder of Last Resort for:
  • Beemar Yumba Maud Phillips Memorial Children’s Shelter (Qld)
  • Beulah Homes (Qld)
  • OPAL House (Qld)
  • OPAL Joyce Wilding Home (Qld)

For more information about the sites covered by these institutions and a full list of institutions that have joined, go to the Institutions webpage.

There is also a map where you can find institutions that have joined in your state or territory on the Institutions webpage.

Where do I get support?

Redress Support Services are available to help people understand the Scheme, provide emotional support and guide people through the application process. A list of support services is available on the support services webpage.

If you need immediate assistance from a counsellor, please contact:

Find out more

To find out more about the National Redress Scheme call 1800 737 377 Monday to Friday, 8am to 5pm (local time), excluding public holidays.

You can also go to the website home page:

Subscribe for updates to the National Redress Scheme.


How can Relationships Australia Victoria help?

Relationships Australia Victoria is funded by the Australian Government Department of Social Services to provide Redress Support Services. We can offer free and confidential support to anyone making, or considering making, an application through the National Redress Scheme.

For information, support or to make an appointment, call our Redress Support Services on 1800 052 674 or click here for more information.

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