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Family Dispute Resolution Micro-Skills in the Online Environment

Family dispute resolution (FDR) is a complex process that requires a practitioner to manage challenging dynamics – subtle, bold and unexpected – to provide a safe and appropriate service, make ethical decisions, be an excellent listener, knowledgeable, tech-savvy, child-focused, well balanced, quick thinking, observant, responsive, flexible, reflective and all the while take good care of self as well. Working in an online space also brings with it added complexities.

In this dynamic workshop, the focus will be on practicing hands-on skills and strategies, coupled with reflective discussion and gaining new insights.

Learning outcomes

  • A fresh look at effective communication skills in FDR
  • Managing the dynamics of shuttle FDR and those of private sessions
  • Effective 'whiteboard skills' online
  • Managing subtle power imbalances and resisting invitations to collude
  • Balancing impartiality and empowerment in challenging dynamics
  • Mastering reflective practice and self-care

Ideal for

This workshop is designed for FDR Practitioners at any level of experience, who would like to hone their existing skills and add new strategies to their toolkit. The learning outcomes will be applicable to online delivery and face-to-face settings.

Registration information

  • Registrations for scheduled workshops close 48 hours before the event.
  • Workshops must be paid for at least 2 business days before the training date, or your registration will be cancelled. 
  • If paying by invoice, proof of payment needs to be provided at least 24 hours ahead of the event.

Training Workshops Cancellation Statement [PDF, 1MB] 

Contact us

Training and Development Team
Phone: (03) 8573 2222
Email: [email protected]


No workshops are currently scheduled. Please contact us directly to express your interest.

We can provide this workshop either online or face-to-face.
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