Learn More: Mediation Training Course

We are committed to transparent fee disclosure. Course fees, along with any additional costs—such as laptops, internet access, or software like Microsoft Office—will be clearly outlined before enrolment. Please reach out if you need help understanding these costs or finding affordable options.

To successfully participate in our courses, students are expected to have basic digital literacy skills. You’ll need access to a computer or laptop, a stable internet connection, and software such as Microsoft Office. If you’re unsure about these requirements or need support, please let us know—we’re here to help.

We understand that students have different levels of digital confidence. We encourage you to let us know if you need support with using technology. Our team can help you build your skills or connect you with learning support tailored to your needs.

We are committed to creating a culturally safe, respectful, and inclusive learning environment that supports all students. We strongly encourage enrolments from Aboriginal and Torres Strait Islander peoples and aim to ensure our training practices honour and reflect the richness of First Nations cultures.

We welcome and support students with disability. We understand that the needs of each learner vary. If you wish to disclose your support needs, we’ll work with you to identify suitable learning adjustments. If we are unable to meet your specific support requirements, we will refer you to suitable services or training providers better equipped to assist you.

If you need support with reading, writing, or numeracy, assistance is available. You can contact the Reading Writing Hotline by visiting readingwritinghotline.edu.au or calling 1300 655 506 for free and confidential help.

Our training environment promotes equality, inclusion, and respect for all. We value the diversity of our student community and are committed to providing an inclusive space for people of all backgrounds, cultures, gender identities, abilities, and ages.

We aim to support all learners, but if we are unable to meet your individual learning or support needs, we will inform you openly and respectfully. We will also assist you by referring you to another provider or service that can better meet your needs.

We care about your wellbeing. Our team is here to support you not just academically, but personally too. If you need help, whether with your mental health, learning, or personal matters, please reach out, your wellbeing matters to us.

Your feedback helps us grow and improve. We encourage all students to share their ideas, concerns, or suggestions at any stage of their learning journey. You can contact us directly—we value what you have to say.