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Mediation Training Course

Mediation Training Course: CHCSS00142 Mediation Skill Set and National Mediator Accreditation System (NMAS)

Become an accredited mediator with our intensive course and assessment.

  • Learn to facilitate mediation, a structured and facilitated negotiation process for resolving disputes. 
  • Gain the practical skills needed to be a mediator - an independent and impartial person who assists people in conflict to generate options, negotiate agreements and resolve disputes. 
  • Develop knowledge and skills of the mediation process, and how to apply these when working with clients, customers and colleagues, including across workplaces and community settings. 

This course provides nationally recognised training and assessment for the CHCSS00142 Mediation Skill Set through the Australian Qualifications Framework.  

After successful completion of the course and assessment day, you will be eligible for National Mediator Accreditation System (NMAS) Accreditation. 

Course completion also meets the entry requirements for the CHC81115 Graduate Diploma of Family Dispute Resolution. 

Course intakes in 2024

We are offering multiple intakes and delivery methods in 2024. 

We also regularly hold free Learn more’ webinars for this course and invite you to register now. 

All individual course intakes are listed below according to state and delivery. Please click through for more information. 



  • Online delivery (Victorian local time). Started 25 March 2024. This intake has now closed.


Relationships Australia Victoria (RAV) is a Registered Training Organisation (RTO registration code 21977), providing nationally-recognised courses. Through our RTO, RAV is regulated by ASQA, and maintains its compliance with the Standards for Registered Training Organisations 2015.

Contact us

Training and Development Team
Phone: (03) 8573 2222
Email: [email protected]

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