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Professional Boundaries in Therapeutic and Care Work: Self-Paced Course

About this course

In this course, we explore the legal, ethical and organisational frameworks, also known as professional boundaries, that protect workers in ‘helping roles’ and their clients from physical and emotional harm, and help to maintain a safe working environment.   

These boundaries help workers to make objective decisions about the therapeutic process to most effectively assist clients to achieve their goals. 

Sometimes you may encounter challenging situations in your therapeutic work which can make maintaining these boundaries difficult. For example, if a client offers gifts, invites you to a social function, or wants to extend the therapeutic relationship beyond the service provided, such as to be your friend or divulge information that is not relevant to the therapeutic goals. 

Situations such as these require you to have a clear understanding of your role and ethical principles, and your organisation’s policies and code of conduct. It is also important to be clear and assertive with clients about the boundaries of your role and what is appropriate behaviour for the therapeutic process.

Ideal for

This comprehensive self-paced course is ideal for a range of workers in community organisations and social services, including therapeutic and care workers, who want to better their understanding of professional boundaries in a therapeutic and care workplace/environment.

Course structure

  • The course will take approximately 15 hours to complete.
  • Throughout the course, you’ll participate in learning activities that will help you to apply the course content to your own context. This integrated and practical approach to learning will enable you to go back to your workplace with new and innovative learnings that can be implemented straight away. 
  • You will have access to the course content for 12 months from the date you commence the first module. 

After completing this course you’ll receive the following course completion awards: 

  • A certificate of completion for your records 
  • A digital micro-credential badge. 

The digital micro-credential badge can be displayed on your LinkedIn profile, resume, CV or email signature, to share your accomplishment with colleagues and professional networks.


Accessing this course

When you register: 

  • you'll be taken to our payment gateway to complete your registration 
  • a new account will be automatically created for you in our Learning Management System (Moodle). This will be your online learning hub, where you can access this course and all our upcoming training and professional development programs. If you have joined one of our events before, you should already have an account. 
  • if you have forgotten your username or password, you can reset these on the Moodle log in page


Contact us

Training and Development Team
Phone: (03) 8573 2222
Email: [email protected]


This self-paced course is available anytime.

$400 including GST
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