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We're still here and are committed to safely supporting Victorians throughout the evolving COVID-19 pandemic.


Now, as always, the wellbeing of our clients, staff, stakeholders and the wider community is our priority.

We’re now returning to in-person appointments for a range of services. If you are fully vaccinated (or have a medical exemption) and would like to attend a face-to-face appointment at one of our centres, please talk to a member of our staff. We are also continuing to provide most of our services via telephone and video appointments.

We will continue to monitor the COVID-19 situation and the way in which we deliver services, in line with the advice of the World Health Organisation, Australian Government Department of Health, Victorian Government Department of Health, and Australia’s Chief Medical Officer. We will give further updates as required in the future and in response to changes to COVID-19 restrictions and guidelines.

We know that this has been and remains a challenging and concerning time, and our thoughts are with those who are impacted by COVID-19. As we have done since 1948, we will provide services to support our individuals, couples, families and communities during this time.

Over the past 2 years, we have published a range of resources that provide information and tips for managing during the COVID-19 pandemic. You can view and download these tip sheets, free of charge, at the bottom of this page.

Thank you for your understanding and assistance in helping us to protect the wellbeing of our staff, clients and the wider community, while continuing to provide essential services during the pandemic.
If you have any questions about an appointment, service or training with us, please contact the relevant area of our organisation via the contact details below.


Coronavirus information

If you are seeking more information on Novel Coronavirus, call the National Coronavirus Helpline 24 hours a day, 7 days a week, on 1800 020 080.


Immediate support

If you need immediate support, contact:

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